Tom Frana has served as President and CEO of ViON Corporation since 1992. He has guided ViON from a small technology company into a premier service provider organization and is responsible for the company’s overall strategy. As Chairman and CEO, Tom currently focuses his time in the areas of technology innovation, long term planning, financial performance, employee development and passionately overseeing ViON’s unique customer engagement model.
Tom has been involved in supporting a wide range of functions for both federal and commercial customers. He has experience leading systems engineering, sales, marketing, customer service teams with ITEL, National Advanced Systems and Hitachi Data Systems. He has held positions in Europe as Vice President and Director of Systems Engineering and Customer Service/Support; Vice President and Managing Director in Asia/Pacific; and Vice President and General Manager of U.S. Operations for Hitachi Data Systems.
Tom was born in Annapolis, Maryland, at the Naval Academy. He spent three years in the U.S. Marine Corps and served in Vietnam. He has a Liberal Arts degree from Kendall College, Evanston, Illinois.
Tom is a Founding Member of the U.S. Marine Corps Museum in Quantico, Virginia, and a member of the Board of the Marine Corps Heritage Foundation. He was also a member of the AFCEA Executive Committee and an Advisory Council Member on the United Service Organizations (USO) in Dallas/Fort Worth, Texas for 12 years. Tom served on the board of St. John’s College High School in Washington, DC for over 15 years, including two terms as Chairman.
Hear Tom’s view on the Customer Intimate Model and Partner Relationships